Help Page
🖤 Hoodie Up! — Help Center
We got you. Find answers about orders, shipping, sizing, and returns.
đź“© Contact Us
📦 Orders
How do I place an order?
- Choose your Hoodie Up! piece
- Select size & color
- Add to cart & checkout
- Receive confirmation email
Contact us within 12 hours. Once production starts, changes aren’t guaranteed.
đźšš Shipping
Where do you ship?
Worldwide 🌍
Processing Time- Order: 1–3 business days
- Production: 2–4 business days
- Standard: 8–14 business days
- Customs may cause delays
Tracking sent once shipped.
đź‘• Products & Sizing
Choosing the right size
Use the size chart on each product page. For an oversized fit, size up.
Materials- Premium cotton blends
- Comfort & durability
- Streetwear aesthetics
🔄 Returns & Refunds
Accepted only if:
- Damaged item
- Defective item
- Wrong item received
Contact us within 7 days with photos.
Not returnable:- Wrong size chosen
- Change of mind
- Normal wear & tear
âť— Order Issues
Order not arrived?
Check tracking first. If delayed, contact us.
Item damaged?- Order number
- Clear photos
Replacement or refund ASAP.
đź”’ Payments & Security
- 100% secure payments
- Major cards accepted
- Encrypted & protected data
🧢 Hoodie Up! Philosophy
Hoodie Up! is more than clothing.
Culture. Streetwear. Attitude.